| By
David Singer, DC
One
of the most effective ways to build your practice
is by knowing how to market chiropractic to the businesses
and industries in your community. This approach will
help you build relationships that will allow you to
hold workshops within local companies, and it can
help you get your foot in the door to potentially
open a small chiropractic facility within one of those
locations.
By
identifying and addressing the major concerns local
businesses face, and offering solutions to their problems,
you can market your day-to-day practice while also
generating additional revenue.
Before
you begin marketing, you need to recognize that different
businesses and industries have different types of
concerns. For example, employees who primarily work
on computers are concerned with problems such as carpal
tunnel syndrome. Employees who do a lot of lifting
and bending face completely different problems, and
would need a different program. Thus, it’s important
to offer several options in the realm of educational
workshops, so each of the companies you work with
can choose a program that will most benefit their
employees.
Nearly
every business is concerned with reducing workers’
compensation cases, improving on-the-job performance,
and decreasing absenteeism. You should be certain
to address each of these concerns when you are presenting
your program to a business or industry.
Keep
in mind that businesses that have more than 10 employees
are governed by OSHA, the U.S. Occupational Safety
& Health Administration. OSHA rules govern the
conduct of businesses and mandate all businesses to
have programs to prevent job-related injuries. More
explicitly, a company that has had an on-the-job injury,
where an employee was hurt and unable to perform normal
activities, is required to establish a workplace program,
to prevent such injuries from recurring.
When you are marketing to a company or business, you
can explain to your prospect that your program could
serve as an aspect of their plan to be OSHA-compliant.
You could provide participating companies a certificate
of recognition to be hung on a company wall, that
states a seminar was given to employees regarding
the prevention of on-the-job injuries and the date
that it took place.
You
should inform the company that you have workshops
that can enhance the health of their employees, and
explain why these workshops could ultimately lead
to fewer job-related injuries, reduced absenteeism,
and higher performance.
For
example, a workshop on stretching could likely lead
to fewer injuries. Countless research studies have
proven warming up and stretching help prevent musculoskeletal
disorders.
Other
topics for in-house workshops could include prevention
of carpal tunnel syndrome, health promotion and stress
reduction, weight loss, the prevention of musculoskeletal
conditions, proper stretching and exercise programs,
etc.
You
have the option of charging for your programs or offering
them as a free service. Understand that companies
are accustomed to paying a fee to have these types
of programs delivered, with a charge of up to $125
per hour being fairly customary. If you choose to
provide these programs as a free service, you should
explain that you are doing them as a way to become
better-known within your community. This will eliminate
any suspicions that may arise, and will help maintain
the credibility of your programs.
Another
key aspect of this marketing approach is new patient
recruitment. You need to address the issue of soliciting
new patients in an industrial setting. The best way
to do this is to get permission in advance from the
business or industry.
You
will find that most companies are primarily concerned
with workers’ compensation. It’s a good
idea to tell the company that under no circumstances
will you promote or accept workers’ compensation
patients from that particular business as a result
of your talk.
However,
it’s inevitable that people attending your workshop
will want to come see you as a result of the information
you will be presenting. Explain that you would like
to have the company’s permission to accept those
people as new patients, and by correcting any musculoskeletal
problems they might have, teaching them stretching
techniques, and encouraging them to exercise, you
could ultimately help that company reduce absenteeism
and prevent job-related injuries.
Emphasize
that your primary function at the company workshops
is to help educate employees about on-the-job injury
prevention and ways to decrease absenteeism. Tell
them your goal is to promote prevention, and ask if
that would be acceptable to the company. Chances are
good that you will get lots of positive responses.
After all, who could turn down an offer like that?
Dr.
Singer is the CEO of David Singer Enterprises, Inc.,
a company offering practice-building services through
one-on-one consulting programs, products, and practice
expansion seminars. He founded his first consulting
company in 1981; his company has received INC. Magazine’s
Top 100 Fastest Growing Companies award two times.
Dr. Singer can be reached at 800-326-1797; or visit
the company’s website at www.davidsinger.org
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